State Farm® Insurance Agent Lauren Barrett

"Don’t expect a call back about anything….ever. I switched agents."

"Statefarm claims process sucks. A pipe broken in my house due to shower company faulty installing the pipe. I filed a claim and have got 4 different answers on how to receive payment for claim. First they told me they could make the payments directly to the contractors. Then i was told no they make payment to me and they can just give me a direct deposit. Cool sounds easy enough had the contractors do the work. But nope they cant make a direct deposit to me because there is a mortgage on the like pretty much every house....... so they mailed me a check.... expect they include the mortgage company on the check so no bank will cash it... so now I asked my mortgage company how do i get this signed off and they want me to send a check already signed by me through regular mail with a packet full of documents about the claim that they will take 2-3weeks to start processing on 2-3 to complete the processing and 2-3 weeks to mail it back to me and they will emailed a full endorse check through the mail of 12k....... and im just suppose to sit here and pray that in 6-10 weeks i will get a check back. I asked Lauren if they could do another option and they said they could mail it to the mortgage company first and then send it to me..... which okay cool that is still bad but less bad. expect the claims agent said he wont do that because reasons...... so it is 3 months after the incident 2 months after i paid the contractors and I will have to wait 2 months minimum praying and hoping that someone in the mail is just going to steal a 12k check that is fully endorse which very obviously will happen. or hoping i didnt fill out the paper work wrong in which case i will get an unsigned check back from my mortgage company and have to restart the entire process again......so there is essentially no way to actually receive payment for my claim because my claims agent sucks and my mortgage was sold to an online only mortgage company. So i guess i should just let the house fall down if an incident ever happens again because i know my mortgage company and insurance company will do nothing"

"I don’t have enough characters available to describe what an amazing agent Lauren is-I cannot recommend her highly enough. I originally got homeowners insurance through her and it was such a positive experience I switched my auto insurance to her as well! Her support during a recent car accident was outstanding: she took time to educate me during every step of the process and advocated for me tirelessly. Her customer service is impeccable, she’s incredibly knowledgeable, and wonderfully attentive. We all hope to never need to use our insurance, but if you are ever in the stressful position of having to-you want Lauren by your side!"

"Lauren Barrett’s State Farm office in Palos Hills, IL, has been a true lifesaver for me and my family when it comes to our auto and home insurance. From day one, Lauren and her team made sure we understood exactly what our coverage included, which really put our minds at ease. The office has such a welcoming and professional atmosphere that you instantly feel comfortable. What I love most is how Lauren and her staff always go the extra mile. It’s clear they genuinely care about their customers. I’ve been telling all my family and friends in the Palos Hills area to go see Lauren. The location is easy to find, and parking is never an issue, which just makes the whole experience even better. I can’t recommend Lauren and her team enough!"

"Great insurance coverage options and easy to use mobile app"

"Outstanding! The staff at this office are friendly and helpful. 😊"

"Staff is so helpful and informative. Any questions I had were followed up with well thought out and comprehensive answers."

"I called to set up life insurance and spoke with Alexis. He was super helpful and gave me a good rate!! Would highly recommend this place!!!"

"Lauren is a great agent! Staff is friendly and knowledgeable and were able to answer any questions I had! I needed renters insurance and she was able to work with me to ensure I got a policy that would cover me in any emergencies!"

"Was really helpful and had a great atmosphere. Her employees were really helpful and informative"

"Really helpful and informative on helping me buy a Life Policy! Would recommend everyone learn more about their insurance from Lauren because she helped me save 100 a month!"

"👍💯💯"

"Wish I could give 0 stars I needed to edit my previous post. Every time I have tried to put in a claim I was told it’s not covered. The newest issue I’ve had was being involved in an accident and being told well since your both State Farm holders we are going to call it a wash and you both have to pay your deductibles to get your car fixed. Lauren called 3 weeks ago said she was going to look into and now won’t return calls every time I call she is on the phone. Stay far far away from this place very disappointed. I referred my whole family here and this is how she is going to treat us not to mention premiums just keep going up."

"Excellent service! Highly recommend, they are extremely knowledgeable and friendly. 😄"

"Lauren was really kind and made the whole process really easy! Great staff and energy in her office!"

"HORRIBLE place. WHAT A JOKE. They lie, they don’t specify anything of what will or wont be covered under home insurance. Just quick to sell you a policy. Oh & BEWARE your monthly payment will jump up EVERY month. Even tho you signed at a specific amount each month. Garbage."

"Lauren is the absolute BEST insurance agent I've ever worked with. As long as she's working with State Farm, I'll be a customer! When my car was totaled, Lauren worked with me to develop a plan and walked me through everything from start to finish! Thank you so much, Lauren! Don't know where we'd be without your help!"

"Lauren has been responsive, attentive and is a strong communicator. She is transparent and gave us lots of coverage options without being pushy. I'd highly recommend her agency."

"Lauren and her team are extremely helpful, kind and knowledgeable and I highly recommend getting your insurance from her!!"

"I love this office so much, Lauren and her team were so nice, and they took their time answering any questions I had, the office went above and beyond for me. highly recommend."

"Tim and Jessica are awesome!"

"I made the switch to Lauryn’s State Farm office. Very helpful her and Mandy. Thank you !!"

"My experience with Lauren and her team was absolutely wonderful! The process was very quick and easy, and all of my questions/concerns were addressed and answered immediately! Very professional and an overall great experience. Would definitely recommend and refer to everyone. Thanks again!"

"Lauren and her team are the best out there! Any time I have a question or need something from State Farm, they always go above and beyond and get it handled in a timely manner. I recommend her agency to everyone!!!"

"The best insurance agent I’ve had in years, even checks in to see if everything’s going well when you’re waiting for repairs"