Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alissa FW

Alissa FW

September 7, 2024

5  out of  5
rating by Alissa FW
"I don’t have enough characters available to describe what an amazing agent Lauren is-I cannot recommend her highly enough. I originally got homeowners insurance through her and it was such a positive experience I switched my auto insurance to her as well! Her support during a recent car accident was outstanding: she took time to educate me during every step of the process and advocated for me tirelessly. Her customer service is impeccable, she’s incredibly knowledgeable, and wonderfully attentive. We all hope to never need to use our insurance, but if you are ever in the stressful position of having to-you want Lauren by your side!"
We responded:
"We appreciate your review and the opportunity to work with you! We are happy to help and will advocate for you always. "
Profile photo of Amanda Jenny

Amanda Jenny

August 30, 2024

5  out of  5
rating by Amanda Jenny
"Lauren Barrett’s State Farm office in Palos Hills, IL, has been a true lifesaver for me and my family when it comes to our auto and home insurance. From day one, Lauren and her team made sure we understood exactly what our coverage included, which really put our minds at ease. The office has such a welcoming and professional atmosphere that you instantly feel comfortable. What I love most is how Lauren and her staff always go the extra mile. It’s clear they genuinely care about their customers. I’ve been telling all my family and friends in the Palos Hills area to go see Lauren. The location is easy to find, and parking is never an issue, which just makes the whole experience even better. I can’t recommend Lauren and her team enough!"
We responded:
"Amanda, we absolutely adore working with you and your family. Our Palos Hills insurance office is always welcome to you. "
Profile photo of Noe Razo

Noe Razo

July 26, 2024

5  out of  5
rating by Noe Razo
"Great insurance coverage options and easy to use mobile app"
We responded:
"Thank you for your review! We appreciate your business! "
Profile photo of Laura Razo

Laura Razo

July 26, 2024

5  out of  5
rating by Laura Razo
"Outstanding! The staff at this office are friendly and helpful. 😊"
We responded:
"Thank you Laura! I am grateful for my team. I appreciate your feedback. "
Profile photo of Casey Roberts

Casey Roberts

July 26, 2024

5  out of  5
rating by Casey Roberts
"Staff is so helpful and informative. Any questions I had were followed up with well thought out and comprehensive answers."
We responded:
"Thank you Casey! We appreciate your support as always!"
Profile photo of Nolan Kisel

Nolan Kisel

July 25, 2024

5  out of  5
rating by Nolan Kisel
"I called to set up life insurance and spoke with Alexis. He was super helpful and gave me a good rate!! Would highly recommend this place!!!"
We responded:
"Thank you Nolan! Alexis is definitely one of the best. We appreciate your time!"
Profile photo of Hannah Dalton

Hannah Dalton

June 7, 2024

5  out of  5
rating by Hannah Dalton
"Lauren is a great agent! Staff is friendly and knowledgeable and were able to answer any questions I had! I needed renters insurance and she was able to work with me to ensure I got a policy that would cover me in any emergencies!"
Profile photo of Alexis Garnica

Alexis Garnica

June 7, 2024

5  out of  5
rating by Alexis Garnica
"Was really helpful and had a great atmosphere. Her employees were really helpful and informative"
Profile photo of Derpy cookie

Derpy cookie

June 4, 2024

5  out of  5
rating by Derpy cookie
"Really helpful and informative on helping me buy a Life Policy! Would recommend everyone learn more about their insurance from Lauren because she helped me save 100 a month!"
We responded:
"Thank you so much for talking to us about life insurance! We are happy to help and save you money. "
Profile photo of Omar Abedalfattah

Omar Abedalfattah

May 29, 2024

5  out of  5
rating by Omar Abedalfattah
"👍💯💯"
We responded:
"Thank you so much! We appreciate the opportunity to work with you at our Palos Hills State Farm office. "
Profile photo of Sheri Harrison

Sheri Harrison

May 2, 2024

1  out of  5
rating by Sheri Harrison
"Wish I could give 0 stars I needed to edit my previous post. Every time I have tried to put in a claim I was told it’s not covered. The newest issue I’ve had was being involved in an accident and being told well since your both State Farm holders we are going to call it a wash and you both have to pay your deductibles to get your car fixed. Lauren called 3 weeks ago said she was going to look into and now won’t return calls every time I call she is on the phone. Stay far far away from this place very disappointed. I referred my whole family here and this is how she is going to treat us not to mention premiums just keep going up."
We responded:
"I understand your frustration. We did everything on our end to fight and advocate for you. We do not get the last say on claims unfortunately."
Profile photo of Abel Razo

Abel Razo

February 16, 2024

5  out of  5
rating by Abel Razo
"Excellent service! Highly recommend, they are extremely knowledgeable and friendly. 😄"
We responded:
"Thank you Abel! We truly enjoy working with you :) "
Profile photo of Alexis Garnica

Alexis Garnica

February 15, 2024

5  out of  5
rating by Alexis Garnica
"Lauren was really kind and made the whole process really easy! Great staff and energy in her office!"
We responded:
"Alexis, thank you for your review! We look forward to taking care of your insurance. "
Profile photo of Bangg

Bangg

April 7, 2023

1  out of  5
rating by Bangg
"HORRIBLE place. WHAT A JOKE. They lie, they don’t specify anything of what will or wont be covered under home insurance. Just quick to sell you a policy. Oh & BEWARE your monthly payment will jump up EVERY month. Even tho you signed at a specific amount each month. Garbage."
Profile photo of Maggie Black

Maggie Black

February 9, 2023

5  out of  5
rating by Maggie Black
"Lauren is the absolute BEST insurance agent I've ever worked with. As long as she's working with State Farm, I'll be a customer! When my car was totaled, Lauren worked with me to develop a plan and walked me through everything from start to finish! Thank you so much, Lauren! Don't know where we'd be without your help!"
We responded:
"Maggie, thank you so much for the kind words. My office and I will always be available to help when you need us! "
Profile photo of Paul Lewis

Paul Lewis

February 2, 2023

5  out of  5
rating by Paul Lewis
"Lauren has been responsive, attentive and is a strong communicator. She is transparent and gave us lots of coverage options without being pushy. I'd highly recommend her agency."
We responded:
"Thank you for taking the time to review our State Farm office! We appreciate your kind words."
Profile photo of Gina Rasmussen

Gina Rasmussen

February 2, 2023

5  out of  5
rating by Gina Rasmussen
"Lauren and her team are extremely helpful, kind and knowledgeable and I highly recommend getting your insurance from her!!"
We responded:
"Thank you Gina for taking the time to review our State Farm Office! We appreciate your recommendation 😁"
Profile photo of Briana Marquez

Briana Marquez

January 31, 2023

5  out of  5
rating by Briana Marquez
"I love this office so much, Lauren and her team were so nice, and they took their time answering any questions I had, the office went above and beyond for me. highly recommend."
We responded:
"Thank you for reviewing our State Farm Insurance office. We are happy to help and are grateful for your recommendation! "
Profile photo of Brian

Brian

January 31, 2023

5  out of  5
rating by Brian
"Tim and Jessica are awesome!"
We responded:
"Thank you for your google review Brian! We agree Tim and Jessica are definitely awesome! "
Profile photo of David Keener

David Keener

January 27, 2023

5  out of  5
rating by David Keener
"I made the switch to Lauryn’s State Farm office. Very helpful her and Mandy. Thank you !!"
We responded:
"Mr. Keener we are so happy to have you!"
Profile photo of Matt Dyehouse

Matt Dyehouse

January 26, 2023

5  out of  5
rating by Matt Dyehouse
"My experience with Lauren and her team was absolutely wonderful! The process was very quick and easy, and all of my questions/concerns were addressed and answered immediately! Very professional and an overall great experience. Would definitely recommend and refer to everyone. Thanks again!"
We responded:
"Thank you for your review Matt! We are happy to welcome you to our State Farm family!"
Profile photo of Katie Moster

Katie Moster

January 25, 2023

5  out of  5
rating by Katie Moster
"Lauren and her team are the best out there! Any time I have a question or need something from State Farm, they always go above and beyond and get it handled in a timely manner. I recommend her agency to everyone!!!"
We responded:
"Thank you Katie for your review! We appreciate your positive feedback and love working with you!"
Profile photo of Tony Greco

Tony Greco

January 24, 2023

5  out of  5
rating by Tony Greco
"The best insurance agent I’ve had in years, even checks in to see if everything’s going well when you’re waiting for repairs"
We responded:
"Thank you Tony for review Lauren Barrett State Farm Agency today! We will continue to keep in touch throughout your claim experience and we are available around the clock if you need us! "
Profile photo of Janet Ferenzi

Janet Ferenzi

January 24, 2023

5  out of  5
rating by Janet Ferenzi
"Great customer service. Just wonderful response times and communication. Definitely have peace of mind knowing Lauren is in our corner."
We responded:
"Thank you for taking the time to send us such a nice review! We pride ourselves in providing peace of mind and are grateful for your business!"
Profile photo of Kim Ferenzi

Kim Ferenzi

January 24, 2023

5  out of  5
rating by Kim Ferenzi
"Lauren and her team are very courteous and professionals. They take time and answer all my questions. Couldn't be happier with the service. Highly recommend!"
We responded:
"Thank you for your review for the Lauren Barrett State Farm Agency! We appreciate your recommendation. "